{"id":5368,"date":"2019-03-11T17:42:29","date_gmt":"2019-03-11T17:42:29","guid":{"rendered":"https:\/\/www.fifaultimateteam.it\/en\/?p=5368"},"modified":"2019-03-11T17:42:44","modified_gmt":"2019-03-11T17:42:44","slug":"fifa-19-pitch-notes-update-on-gameplay-responsiveness-efforts","status":"publish","type":"post","link":"https:\/\/www.fifaultimateteam.it\/en\/fifa-19-pitch-notes-update-on-gameplay-responsiveness-efforts\/","title":{"rendered":"FIFA 19: Pitch Notes &#8211; UPDATE ON GAMEPLAY RESPONSIVENESS EFFORTS"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We wanted to provide an update on the continued investigations into  gameplay responsiveness, and consistency in that responsiveness when  playing online. Following on from the changes outlined in the <a rel=\"noreferrer noopener\" aria-label=\"Pitch Notes Title Update #6 (opens in a new tab)\" href=\"https:\/\/www.fifaultimateteam.it\/en\/fifa-19-pitch-notes-title-update-6\/\" target=\"_blank\">Pitch Notes Title Update #6<\/a><a href=\"https:\/\/www.ea.com\/games\/fifa\/fifa-19\/news\/fifa-19-pitch-notes-patch-6\" target=\"_blank\" rel=\"noopener\"> <\/a>we  wanted to talk about what the team has been working on as well as some  of the changes that we have been making in an effort to improve your  experience when playing FIFA 19 online.<br> <br>Below we go over 3 key topics:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>An overview of an advanced telemetry tool that we have been using to help identify potential gameplay responsiveness issues.<\/li><li>What changes we have been working on since our last update in <a href=\"https:\/\/www.fifaultimateteam.it\/en\/fifa-19-pitch-notes-title-update-6\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Pitch Notes Title Update #6 (opens in a new tab)\">Pitch Notes Title Update #6<\/a>.<\/li><li>How we are planning to deliver changes for the remainder of FIFA 19.<\/li><\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Investigating Using Advanced Telemetry<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Before we dive into some explanation of the changes, we first want to  provide some details around a specialized tool that we have been using  to help investigate the community reports of issues around gameplay  responsiveness.<br> <br>One of the challenges in investigating these types of issues is that  each person has a unique network configuration, due to factors such as  their physical location, connection type and ISP (Internet Service  Provider). In order to identify and solve any problems that are within  EA\u2019s direct control, we needed to be able to look at advanced telemetry  from players reporting issues. The depth of data needed to carry out  these investigations required us to develop a specialized telemetry  tool, that enables our team to perform deep dive analysis as a result of  its findings.<br> <br>What makes this tool so critical to our ability to investigate and  identify potential issues is the scale of information that we can review  about a single match after it has been played with this tool active  when compared to the information we normally get from a match.<br> <br>In order to use the information we are getting about a specific match  effectively, it needs to be paired with direct feedback on that matches\u2019  gameplay responsiveness from the player of the match. Therefore, we  have been working directly with a select number of players located  around the world in order to conduct our investigations.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Changes We Have Made So Far<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Using the information gathered from our investigations our team has \nbeen able to make a number of changes to the networking infrastructure \nthat is used in the following modes on PlayStation 4, Xbox One and PC:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>FUT Champions<\/li><li>FUT Division Rivals<\/li><li>FUT Online Draft<\/li><li>FIFA Pro Clubs<\/li><li>FIFA Co-Op Seasons<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Here is a brief summary of some of the changes that were made over the past few months as a result of these investigations:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Network and data center configuration changes that have improved \nefficiency and capacity, with a primary focus on our European server \nlocations.<\/li><li>Changed our data center provider for one of our European server locations.<\/li><li>Multiple individual hardware changes due to specific hardware issues in various server locations around the world.<\/li><li>Established more detailed operational metrics and monitoring for \ngameplay responsiveness based on the learnings from our investigations.<ul><li>This is enabling our team to be more effective and efficient when \nmonitoring the status of our servers in each server location and in \nidentifying issues that may be impacting the gameplay responsiveness for\n players.<\/li><\/ul>\n<\/li><\/ul>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Looking To The Future<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">From the changes that we have made, and the feedback we have been  receiving from the players that we have been working with, we believe  that we are making meaningful improvements to gameplay responsiveness  and consistency in that responsiveness when playing online for many  players. That being said, we know that we still have work to do in this  space.<br> <br>Moving forward, the team will continue to focus on bringing improvements around gameplay responsiveness.<br>Working off the changes that have already been made, here are some of the areas that the team is focused on:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Network and data center configuration changes to improved efficiency and capacity.<ul><li>As mentioned in the previous section, we have already made a number \nof changes in this space in our European server locations, but we are \nworking through the remaining server locations around the world and \nmaking changes there if and when they are identified.<\/li><\/ul>\n<\/li><li>Resolving any identified specific hardware issues in all server locations around the world.<ul><li>This is an ongoing operational effort.<\/li><\/ul>\n<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s important to know that due to the number of variables that make  up a players connection, not all updates are going to have an impact on  all players. Some updates will only have an impact on players in certain  locations in the world, while others may only impact players with  certain network setups. Our goal is for the combined impact of these  changes over time to continue to move the needle on gameplay  responsiveness for the FIFA community as a whole.<br> <br>We\u2019d also like to take this opportunity to acknowledge and thank the  effort of key community members who have been working hand-in-hand with  us through the investigations mentioned above, as well as the continued  feedback we\u2019ve been receiving from the community, as a whole, since the  launch of FIFA 19.<br> <br>Our investigations and work on this will continue, as we remain  dedicated to improving the experience for our community when playing  online. We will continue to provide updates when possible and available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FIFA 19<\/strong> is available from September 28, 2018 on PlayStation 4, Xbox One, PC, Nintendo Switch. Keep on following us also through our social <a href=\"https:\/\/www.facebook.com\/futukofficial\/\" target=\"_blank\" rel=\"noopener\">Facebook<\/a> and <a href=\"https:\/\/twitter.com\/ultimateteam_uk\" target=\"_blank\" rel=\"noopener\">Twitter<\/a> for other news and information.\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We wanted to provide an update on the continued investigations into gameplay responsiveness, and consistency in that responsiveness when playing online. Following on from the changes outlined in the Pitch Notes Title Update #6 we wanted to talk about what the team has been working on as well as some of the changes that we [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":980,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17],"tags":[25,26,27,116,28],"class_list":["post-5368","post","type-post","status-publish","format-standard","has-post-thumbnail","category-fifa-19","tag-fifa-19","tag-fut","tag-fut-19","tag-pitch-notes","tag-ultimate-team"],"_links":{"self":[{"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/posts\/5368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/comments?post=5368"}],"version-history":[{"count":0,"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/posts\/5368\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/media\/980"}],"wp:attachment":[{"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/media?parent=5368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/categories?post=5368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.fifaultimateteam.it\/en\/wp-json\/wp\/v2\/tags?post=5368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}